This page is informational and does not constitute legal advice, and is read together with Paddle's buyer terms.
Last updated: 11 September 2026
Cancelling your subscription
You can cancel your Premium subscription at any time. When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew and you will not be charged again. After your subscription ends, your account reverts to the free tier.
Refunds
Payments are processed by Paddle.com, our Merchant of Record. Refund requests are handled in accordance with Paddle's buyer terms together with this policy.
- You can request a full refund within 14 days of your purchase or renewal charge, no questions asked.
- After the 14-day window, if you are charged in error or experience a problem that prevents you from using Premium, contact us and we will work with you and Paddle to resolve it on a case-by-case basis.
- Where required by applicable consumer-protection law (for example, statutory cooling-off / withdrawal rights in the EU/UK), those rights apply in full and are not limited by the 14-day window above.
How to request a cancellation or refund
You can request a cancellation or refund through our contact form, or directly via the receipt Paddle sends you at the time of purchase. Please include the email address used for the purchase.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.